Contact
The fastest way to reach us is email. We usually reply within a few days.
If you're reporting a problem, it helps to include your iOS version, your iPhone model, and what you were doing when it happened. Please don't send screenshots containing booking references or your API key.
Common questions
Most things people ask, answered.
Do I need an account?
No. Voyagie has no accounts, no sign-in and no cloud service. Everything you add — bookings, documents, photos and journal entries — is stored on your iPhone only.
Does Voyagie work offline?
Yes, and that's the point. With the optional AI features switched off — which is the default — Voyagie makes no network requests at all. Airline and hotel logos and all card artwork are bundled inside the app, so your whole itinerary works on a plane, in a foreign country, with no signal.
Do I have to use the AI features?
No. They're off by default and entirely optional. The app is complete without them: you add bookings by hand, write your own journal entries, and cards use the built-in artwork.
If you want them, go to Settings → AI Features, switch AI on, paste your own Google Gemini API key, and tick only the features you want — scanning bookings, journal writing help, or generated timeline images. You can untick any of them, or switch AI off entirely, at any time.
Where do I get a Gemini API key, and does it cost anything?
Keys come from Google at aistudio.google.com/apikey. Google offers a free tier; any charges beyond it are between you and Google. Voyagie never bills you for AI usage and takes no cut — you're using your own key directly.
Your key is stored only on your device. It is never included in backups or exported PDFs.
What gets sent to Google when AI is on?
Only the content needed for the feature you asked for, at the moment you ask for it: the booking document or screenshot you chose to scan, the notes you asked to be written up, or the destination name for a generated image. Requests go directly from your iPhone to Google's Gemini API using your key.
Nothing is sent in the background, nothing is sent for features you haven't ticked, and nothing is sent at all when AI is switched off.
How do I back up a trip or move to a new iPhone?
Open the trip, tap More → Back up trip. That produces a single file containing the whole trip: bookings, journal entries, photos and attached booking documents. Save it wherever you like — Files, iCloud Drive, email it to yourself.
On the new device, install Voyagie and choose More → Restore from backup. Your name and API key are deliberately not included in backups, so you'll re-enter those once.
Can I attach a booking confirmation, and what formats work?
Yes. On any booking, tap Attach booking and choose either your photo library or the Files app. PDFs and images both work — a screenshot of a confirmation email is fine. The document is stored with the booking and travels inside the trip's backup.
A booking scanned incorrectly. What can I do?
Every scanned field is editable — nothing is locked in. Correct anything that came out wrong before saving, or tap the booking and choose Edit afterwards.
Scanning works best on the original confirmation (PDF or a clear screenshot). Heavily cropped or low-resolution images give the weakest results.
My airline's logo is missing or wrong.
Voyagie bundles logos for over 950 airlines, matched from the flight number. If yours shows the plain aeroplane mark instead, the airline either isn't in the set or its flight number wasn't recognised. Email us the flight number and we'll add it in a future update.
How do I delete my data?
Deleting a trip removes its bookings, photos, journal entries and attached documents from your device. Deleting the app removes everything, including your name and API key — there is no server-side copy to request removal of, because there is no server.
If you enabled AI, any data handling on Google's side is governed by your own Google account and their terms.